Coaching should be performed on a consistent basis--not just when there's a problem. The challenge is that coaching is a time consuming task and producing managers have a full schedule.

Why do sales groups and originators fail? While there are many reasons for poor results, one that I see frequently in my sales consulting practice is the “I am different” rationale for not making necessary changes and adapting to a new environment.

United Shore has said there will be no layoffs at the mortgage lender, as many other businesses furlough employees or cut jobs due to the coronavirus pandemic. So reports the Detroit Free Press.

While the PGA Tour hadn’t canceled Detroit’s Rocket Mortgage Classic as of press time, tournament authorities conceded they are preparing “for any and all scenarios.” So reports Detroit News.