Explore the evolving landscape of mortgage origination, influenced by shifting interest rates, housing market dynamics, and regulatory changes. Discover strategies for lenders to adapt and thrive in this dynamic environment.
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Quicken Loans took the top spot on J.D. Power’s ranking of customer satisfaction with primary mortgage originators for the 10th straight year, according to a report by the market information services company.
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Fairway Independent ranks second, according to the report, while Guild Mortgage Company comes in third.
According to J.D. Power, while overall mortgage customer satisfaction has risen this year, satisfaction fell when volume surged in the second quarter.
