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Ask The Expert: Are Appraisals Coming in Low?

Sam from Washington wrote to me, saying "I just had a refinance blow up because the appraisal came in low. This was a surprise and I was counting on this closing this month and now I am not sure it will happen at all. Are you hearing about a lot of appraisals coming in low? Read more...

Our Mortgage Sales Superstars Are Not Who You Think They Are!

Stratmor recently reported that 84% of the purchase money volume originated last year was generated by producers with less than five years in the mortgage business. When I shared this fact with senior executives, the majority were surprised. Only a handful of managers noticed a similar trend at their companies. This raises the question, if… Read more...

How to Set Goals with Sales Personnel

One objective of one-on-one coaching must be setting goals with our loan officers. It is imperative to spend the time to help our sales personnel set goals for their business plans. If there is no agreement as far as the goals, there will not be a basis for performance reviews in the future. Read more...

What Every Manager Should Be Asking Employees During the Pandemic

Before the Covid-19 virus swept through the country, industries were already facing unprecedented challenges from technological innovation to dramatic shifts in consumer buying behavior. But amid this global pandemic, selling has never been more difficult. Read more...

Online Mortgage Broker Habito Closes $46M Funding Round

Haibto, a London-based digital mortgage broker, has announced a £35 million (about $46 million) Series C investment. So reports TechCrunch. Read more...

Mortgage Pro, Stepson Sent to Prison Over Massive Bank Fraud

A mortgage industry professional and her stepson have each received federal prison sentences for allegedly defrauding a California bank to the tune of more than $6 million. So reports the Houston Chronicle. Read more...

Married Couple Indicted for Scam Mortgages

A disbarred attorney and his wife, who was his office assistant and paralegal, have been charged with putting together a range of mortgage scams, according to authorities. So reports the Cape Cod (Mass.) Times. Read more...

Q&A with Tom Hutchens of Angel Oak Mortgage Solutions

Tim Murphy, Publisher of The Mortgage Leader, discussed the impact of the gig economy, the non-qualified mortgage market, the return of common sense underwriting, millennials and more with Tom Hutchens, the Executive Vice President of Production at Angel Oak Mortgage Solutions. Hutchens has more than 18 years of experience leading sales for a wholesale and… Read more...

Good Managers and the Remote Working World

Every day, we are witnessing changes that many predicted would be coming to the mortgage landscape, but now they have arrived. From online loan processing to video conferencing, our industry is undergoing a fundamental shift. Read more...

Ask The Expert: What Will the Rest of 2020 Look Like?

In my previous column, Jason from California asked about the rest of 2020 and I wrote about keeping in touch in a different way this year. Here is part 2 of my response. Read more...

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